311 Requests

How the City of Burlington responds to public service requests on SeeClickFix.

The city's own request types, such as potholes, sidewalks, trash and illegal dumping, graffiti, parks, parking, and water. Burlington Electric's and the airport's requests aren't included.

Requests submitted in the past 12 months. Updated .

Summary

Requests by month

Oct 2024 to Oct 2026. Striped: recent months, still changing.

See as a table
MonthRequestsStill openTypical close
Oct 2026 (recent)1691302.4 days
Sep 2026 (recent)192883.4 days
Aug 2026 (recent)2941443.1 days
Jul 20263362064.1 days
Jun 20262631362.7 days
May 20262651093.5 days
Apr 2026193993.9 days
Mar 2026151463.9 days
Feb 20264884.0 days
Jan 2026752611 days
Dec 20252424–
Nov 20253938–
Oct 20255151–
Sep 2025110109–
Aug 20259090–
Jul 20255555–
Jun 20255151–
May 20253636–
Apr 20254747–
Mar 20256261–
Feb 20251111–
Jan 20251111–
Dec 202488–
Nov 20241212–
Oct 20243434–

Requests per 1,000 residents, by ward

Past 12 months. Differences partly reflect how often people in each ward report problems.

See as a table
WardRequestsPer 1,000Still openTypical acknowledgeTypical close
Ward 112522.44516 hours2.7 days
Ward 235362.312822 hours3.1 days
Ward 3644123.2364Under 1 hour4.0 days
Ward 414025.891Under 1 hour1.7 days
Ward 531553.2193Under 1 hour4.8 days
Ward 618627.792Under 1 hour4.1 days
Ward 711521.967Under 1 hour25 hours
Ward 815330.96326 hours6.5 days
Outside wards41–34Under 1 hour3.8 days

By category

Past 12 months. "Typical" means the median: half took less time, half took more.

CategoryRequestsStill openTypical acknowledgeTypical close
Trash or Illegal Dumping65922533 hours5.1 days
Parks Department Issue376348Under 1 hour3.9 days
Found Needle or syringe319179–2.9 days
Parking on lawns or yards1472424 hours3.0 days
Other118442.3 days1.9 days
Graffiti110922.0 days3.6 days
Greenbelt/Treebelt712424 hours5.3 days
Parks Department issue5757––
Active Construction Issue26115 hours17 hours
Acts of kindness or positive community contributions25044 days44 days
18 more categories

Open requests by age

No update in over a year

1,207 of the 2,336 open requests haven't been updated on SeeClickFix in over a year: no status change, comment, or edit. SeeClickFix doesn't show whether these were fixed and never closed, or never handled.

By category and ward
Open requests with no update in over a year, by category
CategoryRequests
Graffiti340
Found Needle or syringe192
Graffiti on private property160
Trash or Illegal Dumping157
Parks Department Issue102
Other83
Church Street Marketplace52
Greenbelt/Treebelt42
Parking on lawns or yards32
Sidewalk23
Active Construction Issue5
Sewer Issue4
Traffic/Street Signs: Report Problem4
Drainage3
Parking Meters & Kiosks2
Street Pavement Condition2
Transportation, Bike or Parking Improvement Request2
Dead Animal1
Sidewalks (Non-integrated)1
Open requests with no update in over a year, by ward
WardRequests
Ward 3465
Ward 5168
Ward 2157
Ward 7101
Ward 489
Ward 880
Ward 663
Ward 162
Outside wards22

Longest-open requests

  1. Drainage (opens in new tab)257 South Champlain Street · Ward 3 · Open since
  2. Graffiti on private property (opens in new tab)200–299 S Champlain St · Ward 3 · Open since
  3. Graffiti on private property (opens in new tab)200–299 College St. · Ward 8 · Open since
  4. Graffiti on private property (opens in new tab)100–199 College St · Ward 3 · Open since
  5. Graffiti on private property (opens in new tab)200–299 Flynn Avenue · Ward 5 · Open since
  6. Graffiti on private property (opens in new tab)100–199 Dale Rd · Ward 4 · Open since
  7. Other (opens in new tab)77-83 Charlotte St · Ward 5 · Open since
  8. Other (opens in new tab)1184 North Ave · Ward 7 · Open since
  9. Church Street Marketplace (opens in new tab)126 Church Street · Ward 3 · Open since
  10. Other (opens in new tab)180-186 Woodlawn Road · Ward 4 · Open since

Opened in the past 30 days

165 requests from the past 30 days are still open.

See as a list
  1. Parks Department Issue (opens in new tab)51-73 Locust St · Ward 5 · Submitted
  2. Parks Department Issue (opens in new tab)Island Line Trl · Ward 5 · Submitted
  3. Parks Department issue (opens in new tab)322 Saint Paul St · Ward 6 · Submitted
  4. Found Needle or syringe (opens in new tab)199 Church St · Ward 5 · Submitted
  5. Greenbelt/Treebelt (opens in new tab)74 College St · Ward 3 · Submitted
  6. Greenbelt/Treebelt (opens in new tab)74 College St · Ward 3 · Submitted
  7. Greenbelt/Treebelt (opens in new tab)95 Pine St · Ward 3 · Submitted
  8. Found Needle or syringe (opens in new tab)221 Pine St · Ward 3 · Submitted
  9. Dead Animal (opens in new tab)121 Maple St · Ward 5 · Submitted
  10. Signage or traffic light problem (opens in new tab)41 Adams St · Ward 6 · Submitted
  11. Parks Department Issue (opens in new tab)3 Elm Ter · Ward 6 · Submitted
  12. Graffiti (opens in new tab)8 Gove Ct · Ward 5 · Submitted
  13. Other (opens in new tab)1-39 Murray St · Ward 3 · Submitted
  14. Other (opens in new tab)156-172 Main St · Ward 3 · Submitted
  15. Trash or Illegal Dumping (opens in new tab)1-39 Murray St · Ward 3 · Submitted
  16. Graffiti (opens in new tab)104-108 Battery St · Ward 3 · Submitted
  17. Other (opens in new tab)112-138 College St · Ward 3 · Submitted
  18. Parks Department Issue (opens in new tab)44.48993 -73.23293 · Ward 7 · Submitted
  19. Parks Department Issue (opens in new tab)12-26 Island Line Trl · Ward 4 · Submitted
  20. Other (opens in new tab)Riverside · Ward 1 · Submitted
  21. Other (opens in new tab)7 Beachcrest Dr · Ward 4 · Submitted
  22. Street Pavement Condition (opens in new tab)118 James Ave · Ward 7 · Submitted
  23. Parks Department Issue (opens in new tab)292 Saint Paul St · Ward 6 · Submitted
  24. Found Needle or syringe (opens in new tab)Taco Gordo · Ward 2 · Submitted
  25. Traffic/Street Signs: Report Problem (opens in new tab)44.49965 -73.22993 · Ward 7 · Submitted
  26. Other (opens in new tab)5 · Ward 3 · Submitted
  27. Signage or traffic light problem (opens in new tab)48 Sears Ln · Ward 5 · Submitted
  28. Trash or Illegal Dumping (opens in new tab)30 North St · Ward 2 · Submitted
  29. Trash or Illegal Dumping (opens in new tab)64 North St · Ward 2 · Submitted
  30. Trash or Illegal Dumping (opens in new tab)355 Saint Paul St · Ward 5 · Submitted
  31. Trash or Illegal Dumping (opens in new tab)71 S Union St · Ward 8 · Submitted
  32. Parking on lawns or yards (opens in new tab)65 Hungerford Ter · Ward 8 · Submitted
  33. Other (opens in new tab)66 Village Grn · Ward 7 · Submitted
  34. Trash or Illegal Dumping (opens in new tab)27 Baird St · Ward 5 · Submitted
  35. Street Pavement Condition (opens in new tab)480 North Ave · Ward 7 · Submitted
  36. Street Pavement Condition (opens in new tab)460 North Ave · Ward 7 · Submitted
  37. Traffic Signal Problems (opens in new tab)144-144 Saint Paul St · Ward 3 · Submitted
  38. Other (opens in new tab)3001-3095 North Ave · Ward 7 · Submitted
  39. Found Needle or syringe (opens in new tab)198 College St · Ward 3 · Submitted
  40. Parking on lawns or yards (opens in new tab)216 S Prospect St · Ward 8 · Submitted
  41. Trash or Illegal Dumping (opens in new tab)88-96 South Union St · Ward 8 · Submitted
  42. Found Needle or syringe (opens in new tab)131 Church St · Ward 3 · Submitted
  43. Trash or Illegal Dumping (opens in new tab)84 Loomis St · Ward 2 · Submitted
  44. Found Needle or syringe (opens in new tab)93-121 Loomis St · Ward 1 · Submitted
  45. Traffic Signal Problems (opens in new tab)Plattsburg Ave & Sunset Dr · Ward 7 · Submitted
  46. Parking on lawns or yards (opens in new tab)35 Marshall Dr · Ward 7 · Submitted
  47. Traffic/Street Signs: Report Problem (opens in new tab)156-172 Main St · Ward 3 · Submitted
  48. Traffic/Street Signs: Report Problem (opens in new tab)1-35 S Prospect St · Ward 8 · Submitted
  49. Trash or Illegal Dumping (opens in new tab)57 N Winooski Ave · Ward 3 · Submitted
  50. Other (opens in new tab)Fletcher Free Library · Ward 8 · Submitted
  51. Parks Department Issue (opens in new tab)Ethan Allen Park Trail · Ward 7 · Submitted
  52. Other (opens in new tab)156-166 North St · Ward 2 · Submitted
  53. Parks Department Issue (opens in new tab)1-29 Battery St · Ward 3 · Submitted
  54. Parking on lawns or yards (opens in new tab)133 Loomis St · Ward 1 · Submitted
  55. Found Needle or syringe (opens in new tab)200 Lake St · Ward 3 · Submitted
  56. Trash or Illegal Dumping (opens in new tab)24 North St · Ward 2 · Submitted
  57. Graffiti (opens in new tab)28 Clarke St · Ward 3 · Submitted
  58. Trash or Illegal Dumping (opens in new tab)228 Ethan Allen Pkwy · Ward 7 · Submitted
  59. Other (opens in new tab)Island Line Trl · Ward 5 · Submitted
  60. Trash or Illegal Dumping (opens in new tab)170 Ethan Allen Pkwy · Ward 7 · Submitted
  61. Street Pavement Condition (opens in new tab)86-198 Central Ave · Ward 5 · Submitted
  62. Trash or Illegal Dumping (opens in new tab)60 Grove St · Ward 1 · Submitted
  63. Found Needle or syringe (opens in new tab)1 Lavalley Ln · Ward 3 · Submitted
  64. Sidewalk (opens in new tab)228 Ethan Allen Pkwy · Ward 7 · Submitted
  65. Parks Department Issue (opens in new tab)129-139 Island Line Trl · Ward 4 · Submitted
  66. Greenbelt/Treebelt (opens in new tab)1416 North Ave · Ward 7 · Submitted
  67. Other (opens in new tab)360 North St · Ward 2 · Submitted
  68. Found Needle or syringe (opens in new tab)19 Penny Ln · Ward 3 · Submitted
  69. Parking on lawns or yards (opens in new tab)28 Brookes Ave · Ward 1 · Submitted
  70. Other (opens in new tab)63 Adams St · Ward 6 · Submitted
  71. Parking Meters & Kiosks (opens in new tab)City Hall Park Historic District · Ward 3 · Submitted
  72. Other (opens in new tab)8 Home Ave · Ward 5 · Submitted
  73. Trash or Illegal Dumping (opens in new tab)37 Drew St · Ward 2 · Submitted
  74. Parks Department Issue (opens in new tab)21 Battery St · Ward 3 · Submitted
  75. Parks Department Issue (opens in new tab)505 Lake St · Ward 3 · Submitted
  76. Trash or Illegal Dumping (opens in new tab)39 Loaldo Dr · Ward 4 · Submitted
  77. Trash or Illegal Dumping (opens in new tab)105 Hyde St · Ward 2 · Submitted
  78. Graffiti (opens in new tab)College St · Ward 3 · Submitted
  79. Graffiti (opens in new tab)398 Saint Paul Street · Ward 6 · Submitted
  80. Parks Department Issue (opens in new tab)Ethan Allen Pkwy · Ward 7 · Submitted
  81. Trash or Illegal Dumping (opens in new tab)44.48842 -73.23058 · Ward 7 · Submitted
  82. Sidewalk (opens in new tab)16 Marion St · Ward 5 · Submitted
  83. Found Needle or syringe (opens in new tab)Island Line Trl · Ward 3 · Submitted
  84. Parking on lawns or yards (opens in new tab)50 Fletcher Pl · Ward 1 · Submitted
  85. Trash or Illegal Dumping (opens in new tab)33 N Willard St · Ward 3 · Submitted
  86. Trash or Illegal Dumping (opens in new tab)2-58 Manhattan Dr · Ward 2 · Submitted
  87. Parking on lawns or yards (opens in new tab)49 N Prospect St · Ward 1 · Submitted
  88. Trash or Illegal Dumping (opens in new tab)465 Riverside Ave · Ward 1 · Submitted
  89. Parks Department Issue (opens in new tab)44.47115 -73.22095 · Submitted
  90. Greenbelt/Treebelt (opens in new tab)201-261 Grove St · Ward 1 · Submitted
  91. Graffiti (opens in new tab)Main St · Ward 3 · Submitted
  92. Trash or Illegal Dumping (opens in new tab)Smalley Park · Ward 6 · Submitted
  93. Parks Department Issue (opens in new tab)Pomeroy Park · Ward 2 · Submitted
  94. Trash or Illegal Dumping (opens in new tab)37 Russell St · Ward 2 · Submitted
  95. Church Street Marketplace (opens in new tab)37 Church St · Ward 3 · Submitted
  96. Parks Department Issue (opens in new tab)41 Battery St · Ward 3 · Submitted
  97. Parks Department Issue (opens in new tab)505 Lake St · Ward 3 · Submitted
  98. Found Needle or syringe (opens in new tab)Starr Farm Beach Vermont · Ward 4 · Submitted
  99. Parks Department issue (opens in new tab)196-298 Dale Rd · Ward 4 · Submitted
  100. Trash or Illegal Dumping (opens in new tab)1 Vermont Park · Ward 1 · Submitted
  101. Found Needle or syringe (opens in new tab)200-230 Archibald St · Ward 1 · Submitted
  102. Graffiti (opens in new tab)59-69 Oak St · Ward 2 · Submitted
  103. Parks Department Issue (opens in new tab)25 Booth St · Ward 2 · Submitted
  104. Sidewalk (opens in new tab)292 St Paul St · Ward 6 · Submitted
  105. Parks Department Issue (opens in new tab)100-124 Wildwood Dr · Ward 4 · Submitted
  106. Parks Department Issue (opens in new tab)Island Line Trl · Ward 5 · Submitted
  107. Parks Department Issue (opens in new tab)44.47105 -73.22093 · Ward 5 · Submitted
  108. Parks Department Issue (opens in new tab)44.47297 -73.21943 · Ward 3 · Submitted
  109. Graffiti (opens in new tab)102 Lake St · Ward 3 · Submitted
  110. Parks Department Issue (opens in new tab)102 Lake St · Ward 3 · Submitted
  111. Other (opens in new tab)156 College St · Ward 3 · Submitted
  112. Parks Department Issue (opens in new tab)322 Saint Paul St · Ward 6 · Submitted
  113. Found Needle or syringe (opens in new tab)234 Penny Ln · Ward 3 · Submitted
  114. Greenbelt/Treebelt (opens in new tab)281 S Winooski Ave · Ward 6 · Submitted
  115. Trash or Illegal Dumping (opens in new tab)133 King St · Ward 5 · Submitted
  116. Found Needle or syringe (opens in new tab)199 Church St · Ward 5 · Submitted
  117. Sidewalk (opens in new tab)182 Main St · Ward 3 · Submitted
  118. Parks Department Issue (opens in new tab)1-35 Park St · Ward 3 · Submitted
  119. Parks Department Issue (opens in new tab)381 Lake St · Ward 3 · Submitted
  120. Trash or Illegal Dumping (opens in new tab)324 S Winooski Ave · Ward 6 · Submitted
  121. Church Street Marketplace (opens in new tab)307 Church St · Ward 3 · Submitted
  122. Trash or Illegal Dumping (opens in new tab)174 Maple St · Ward 6 · Submitted
  123. Church Street Marketplace (opens in new tab)50 Church St · Ward 3 · Submitted
  124. Trash or Illegal Dumping (opens in new tab)95 Grant St · Ward 3 · Submitted
  125. Parks Department Issue (opens in new tab)19 Penny Ln · Ward 3 · Submitted
  126. Parks Department Issue (opens in new tab)19 Penny Ln · Ward 3 · Submitted
  127. Trash or Illegal Dumping (opens in new tab)50 Howard St · Ward 5 · Submitted
  128. Parks Department Issue (opens in new tab)206-208 Leddy Park Rd · Ward 4 · Submitted
  129. Trash or Illegal Dumping (opens in new tab)4-12 Lakeview Ter · Ward 2 · Submitted
  130. Parks Department Issue (opens in new tab)Home Ave & Raymond Pl · Ward 5 · Submitted
  131. Found Needle or syringe (opens in new tab)468 North St · Ward 1 · Submitted
  132. Trash or Illegal Dumping (opens in new tab)61 N Winooski Ave · Ward 3 · Submitted
  133. Trash or Illegal Dumping (opens in new tab)57 N Winooski Ave · Ward 3 · Submitted
  134. Graffiti (opens in new tab)King St · Ward 3 · Submitted
  135. Found Needle or syringe (opens in new tab)18-60 N Winooski Ave · Ward 3 · Submitted
  136. Trash or Illegal Dumping (opens in new tab)37 Russell St · Ward 2 · Submitted
  137. Found Needle or syringe (opens in new tab)15 S Meadow Dr · Ward 5 · Submitted
  138. Parks Department Issue (opens in new tab)Battery Park · Ward 3 · Submitted
  139. Trash or Illegal Dumping (opens in new tab)41 S Willard St · Ward 8 · Submitted
  140. Found Needle or syringe (opens in new tab)44.47934 -73.22098 · Ward 3 · Submitted
  141. Trash or Illegal Dumping (opens in new tab)132 N Willard St · Ward 1 · Submitted
  142. Parks Department issue (opens in new tab)Battery Park · Ward 3 · Submitted
  143. Parks Department Issue (opens in new tab)Oakledge Park Vermont · Ward 5 · Submitted
  144. Church Street Marketplace (opens in new tab)35 Church St · Ward 3 · Submitted
  145. Parks Department Issue (opens in new tab)256-268 Penny Ln · Ward 3 · Submitted
  146. Parks Department Issue (opens in new tab)Roosevelt Park · Ward 2 · Submitted
  147. Trash or Illegal Dumping (opens in new tab)398 Saint Paul Street · Ward 6 · Submitted
  148. Trash or Illegal Dumping (opens in new tab)324 S Winooski Ave · Ward 6 · Submitted
  149. Trash or Illegal Dumping (opens in new tab)60-98 Isham St · Ward 3 · Submitted
  150. Found Needle or syringe (opens in new tab)No street address · Ward 4 · Submitted
  151. Sidewalk (opens in new tab)37 Russell St · Ward 2 · Submitted
  152. Church Street Marketplace (opens in new tab)115-133 Cherry St · Ward 3 · Submitted
  153. Other (opens in new tab)304 S Winooski Ave · Ward 6 · Submitted
  154. Graffiti (opens in new tab)Burlington Wastewater Plant 53 Lavalley Ln · Ward 3 · Submitted
  155. Trash or Illegal Dumping (opens in new tab)100 Main St · Ward 3 · Submitted
  156. Graffiti (opens in new tab)323 College St · Ward 8 · Submitted
  157. Parks Department Issue (opens in new tab)44.49001 -73.23336 · Ward 7 · Submitted
  158. Active Construction Issue (opens in new tab)98 Sunset Cliff Rd · Ward 4 · Submitted
  159. Graffiti (opens in new tab)44.45763 -73.22379 · Ward 5 · Submitted
  160. Graffiti (opens in new tab)16 N Winooski Ave · Ward 3 · Submitted
  161. Parks Department Issue (opens in new tab)234 Penny Ln · Ward 3 · Submitted
  162. Parks Department Issue (opens in new tab)41 Battery St · Ward 3 · Submitted
  163. Parks Department Issue (opens in new tab)1 Raymond Pl · Ward 5 · Submitted
  164. Graffiti (opens in new tab)126 Lakeside Ave · Ward 5 · Submitted
  165. Parks Department Issue (opens in new tab)New North End · Ward 4 · Submitted

Repeat locations

119 places had a problem reported again after an earlier request there was closed, in the past 12 months.

  1. Trash or Illegal Dumping33 North St · Ward 3 · 33 requests, 30 after a close
  2. Parks Department Issue292 Saint Paul St · Ward 6 · 28 requests, 26 after a close
  3. Trash or Illegal Dumping103 N Champlain St · Ward 3 · 19 requests, 18 after a close
  4. Trash or Illegal Dumping669 Riverside Ave · Ward 2 · 18 requests, 17 after a close
  5. Trash or Illegal Dumping56 Cedar St · Ward 2 · 17 requests, 15 after a close

Data from seeclickfix.com (opens in new tab), used under the CC BY-NC-SA 3.0 (opens in new tab) license. Public requests only; recorded back to June 27, 2014. A typical time from fewer than 5 requests shows "Not enough data". In the tables, – means fewer than 5 requests, too few for a typical time, or, for requests outside the wards, no population to count per 1,000 residents. Methodology.